SFGI Direct, a division of Summit Community Bank
Information We Collect
At SFGI Direct, a divisions of Summit Community Bank (“We”, “Us”, or “Our”), we understand the importance of protecting your customer information. We believe that protecting your privacy is an integral part of the customer service we provide you. This policy statement describes our online privacy practices, covering the online collection, use and disclosure of information we collected from visitors to our website.
We may collect non-identifying information from visitors to our website. However, visitors to our website remain anonymous. We do not collect identifying information about visitors to our site. We may use standard software to collect non-identifying information about our visitors, such as:
- Date and time our site was accessed
- IP address (A numeric address given to servers connected to the Internet)
- Web browser used
- City, state and country
We collect non-identifying information for a variety of purposes. We use this information to create summary statistics and to determine the level of interest in information available on our site. Visitors may elect to provide us with personal information via E-mail, online registration forms, or our guest book.
How We Use Information We Collect
This information is used internally, as appropriate, to handle the sender's request. It is not disseminated or sold to other organizations. However, information we collect from visitors to our website may be released to third parties, shared and/or used to protect against or investigate fraud, if required by law and/or to establish or exercise our legal rights or defend against claims.
Technology We Use on Our Website
This Internet Banking System brings together a combination of industry-approved security technologies to protect data for us and for you, our customer. It features password-controlled system entry, a Digital ID for Summit Community Bank's server issued by VeriSign, the experts in digital identification certificates, Secure Sockets Layer (SSL) protocol for data encryption, and a router loaded with a firewall to regulate the inflow and outflow of server traffic.
Secure Access and Verifying User Authenticity
To begin a session with our server the user must key in a Log-in ID and a password. Our system, the Internet Banking System, uses a "3 strikes and you're out" lock-out mechanism to deter users from repeated login attempts. After three unsuccessful login attempts, the system locks the user out, requiring either a designated wait period or a phone call to us to verify the password before re-entry into the system. Upon successful login, the Digital ID from VeriSign authenticates the user's identity and establishes a secure session with that visitor.
Secure Data Transfer
Once the server session is established, the user and the server are in a secured environment. Because the server has been certified as a 128-bit secure server by VeriSign, data traveling between the user and the server is encrypted with Secure Sockets Layer (SSL) protocol. With SSL, data that travels between us and the customer is encrypted and can only be decrypted with the public and private key pair. In short, our server issues a public key to the end user's browser and creates a temporary private key. These two keys are the only combination possible for that session. When the session is complete, the keys expire and the whole process starts over when a new end user makes a server session.
Router and Firewall
Requests must filter through a router and firewall before they are permitted to reach the server. A router, a piece of hardware, works in conjunction with the firewall, a piece of software, to block and direct traffic coming to the server. The configuration begins by disallowing ALL traffic and then opens holes only when necessary to process acceptable data requests, such as retrieving web pages or sending customer requests to us.
Using the above technologies, your Internet banking transactions are secure.
©2014 SFGI Direct, a division of Summit Community Bank, Member FDIC, Certificate No. 34102. All rights reserved.