What’s New
Please note: Account access will resume on Monday, November 11th at 8:00 AM.
Do NOT re-enroll. Sign into the new experience with your current username and the last 4 digits of your Social Security number as your password.
At SFGI Direct, we’re excited to introduce a streamlined, modern approach to managing your accounts. Our upcoming update offers an enhanced online banking experience designed with you in mind—giving you greater control, security, and ease every time you log in.
Important Login Update
How to Access Your New Online Banking Account
Starting on November 11th, you will need to use the following information to log into the new online banking experience for the first time:
- User ID: Your current SFGI Direct user ID will remain the same.
- Password: For your initial login, you will use the last four digits of your Social Security Number (SSN) as your password.
Once logged in, you will be prompted to reset your password for enhanced security.
After logging in initially, you may not see your external account and, if so, will need to fully log in once more with your Username and password (not biometrics/pin) to fully access your external account details. This two-step process is only required for your first login to ensure that everything is set up securely and accurately.
Branding Update
Starting in November, you may notice a fresh Burke & Herbert Bank look when accessing your SFGI Direct account. You’ll see a brand-new login screen and updated account management experience.
While SFGI Direct remains a separate account experience, we’ve aligned the branding with our parent company, Burke & Herbert Bank, to provide a more unified and consistent experience across all our divisions. Our colors, patterns, and photography are evolving to tell a bigger, better story that will help us better connect with you as our customer, as well as with the greater community. Rest assured, your SFGI Direct account and services remain unchanged, but with the added benefit of Burke & Herbert Bank’s trusted reputation and resources behind it.
Managing your money on-the-go is easier, more convenient, and better than ever! Digital Banking is powerful and easy to use, and puts important features right at your fingertips. Access innovative, helpful and time-saving features and tools that we think you’re going to love! Our new platform is packed with the same innovative features you’ve come to expect plus, a streamlined, clean intuitive user experience:
- Improved User Experience: Enjoy a sleek, modern interface that keeps your account management simple and more efficient